Our Story
JS Choice Group was founded on a profound belief: that exceptional disability support begins with genuine understanding. We're not just another NDIS provider — we're a family-led organization built by someone who has walked the same path as the families we serve.
Based in Point Cook, Melbourne, JS Choice Group has earned recognition as a trusted registered NDIS provider known for our ethical, culturally responsive, and participant-centred approach. We don't simply deliver services — we walk alongside individuals and families, advocating for their rights and celebrating their unique strengths every step of the way.
Meet Our Founder
Founder & Director
Jan Fardowsi
JS Choice Group
Jan Fardowsi, Founder and Director of JS Choice Group, brings an extraordinary combination of professional expertise and profound personal insight to disability support services. Her journey into this sector wasn't merely a career decision — it was a calling born from her own experiences as a devoted mother of children with special needs.
Having navigated the complexities of the NDIS system firsthand, Jan established JS Choice Group with a crystal-clear vision: to create a provider that genuinely listens, authentically supports, and consistently empowers every participant to achieve their aspirations.
“Every participant deserves to feel heard, valued, and equipped to achieve their aspirations.”
Compassion
Care rooted in real, lived experience
Advocacy
Unwavering voice for every participant
Empowerment
Helping people reach their aspirations
Our Values: The
Heart of Everything We Do
Respect & Dignity
We honor every individual's autonomy, choices, and inherent worth. Our services are thoughtfully designed around your goals, preferences, and cultural values — never imposed, always collaborative.
Honesty & Transparency
We maintain open communication, clear processes, and straightforward information. You deserve to fully understand your support options and make informed decisions with confidence.
Accountability & Excellence
We hold ourselves to the highest standards of care, compliance, and professional service delivery. Your trust drives our relentless commitment to continuous improvement and quality outcomes.
Compassion & Understanding
Our team brings both professional expertise and genuine empathy to every interaction. We recognize that behind every support plan is a unique individual with hopes, challenges, dreams, and unlimited potential.
Cultural Responsiveness
We celebrate diversity and provide services that respect and authentically reflect the cultural backgrounds, beliefs, traditions, and values of the individuals and families we support.
Why Families Choose
JS Choice Group?
Led by Someone Who Truly Understands
Unlike corporate providers, JS Choice Group is guided by a leader who personally experiences the challenges families face. Jan's journey informs every aspect of our service delivery, ensuring authentic, compassionate, and deeply informed support.
Participant-Centred, Always
Your goals drive our services. We don't offer one-size-fits-all solutions — we design personalized support plans that align with your unique aspirations, preferences, circumstances, and cultural context.
Experienced, Qualified Team
Our staff members are carefully selected for both their professional qualifications and their genuine commitment to person-centred support. We invest significantly in ongoing training to ensure excellence in every interaction.
Trauma-Informed Care
Understanding that many individuals have experienced trauma, we provide support that prioritizes safety, trust, choice, collaboration, and empowerment at every stage of your journey.
Ethical & Fully Compliant
We expertly navigate NDIS complexities, ensuring full regulatory compliance while maintaining the flexibility to adapt to your evolving needs. Our governance practices prioritize safeguarding and participant protection above all else.
Advocacy at Our Core
We don't just provide services — we actively advocate for your rights, support your decision-making, and ensure your voice remains central to all planning, service delivery, and review processes.
Our Commitment to You
At JS Choice Group, we're not satisfied with simply meeting NDIS standards — we strive to exceed them. We're steadfastly committed to:
Listening deeply to understand your unique needs, strengths, and goals
Supporting holistically across all areas of your life, wellbeing, and aspirations
Empowering genuinely through strengths-based, choice-driven, person-centred services
Advocating tirelessly for your rights, inclusion, opportunities, and full participation
Improving continuously through participant feedback, learning, and innovation
Leading ethically with unwavering integrity, transparency, and accountability
Building Futures Together
JS Choice Group exists because we believe in possibility. We believe in the potential within every individual, the strength within every family, and the transformative power of support that genuinely understands your journey.
Whether you're beginning your NDIS experience or seeking a provider who will authentically partner with you, we invite you to discover the JS Choice difference. Here, you're not just a participant number or a service agreement — you're a valued individual with unique aspirations, and we're genuinely honored to support you in achieving them.
Welcome to JS Choice Group — where your choice, your voice, and your future matter most.