Support Coordination

Turning Your NDIS Plan into Action
Receiving your NDIS plan is an exciting milestone, but understanding how to use it can be overwhelming. That is where JS Choice - Care and Support comes in.
Think of your NDIS plan as the roadmap and your Support Coordinator as the experienced guide. We help you navigate the system, understand your budget, and connect you with the very best providers in Melbourne. Our goal is simple: to help you build the capacity to manage your own supports, giving you full control over your life and your future.
What Does a Support Coordinator Do?
Our Support Coordination service is about capacity building. We don't just do things for you; we work with you to help you understand the NDIS more.
Understand Your Plan
NDIS plans can be full of jargon. We sit down with you to explain exactly what funding you have, how you can spend it, and what rules apply.
Build Your "Dream Team"
Finding the right service providers can be hard. We use our extensive local network to connect you with trusted, high quality professionals.
We help you access:
- Allied Health (OT, Speech, Physio)
- Mental Health Support
- Daily Support Workers
- Behaviour Support Practitioners
Coordinate & Manage
We negotiate service agreements on your behalf, ensuring you get value for money. If a provider isn't working out, we help you find a new one.
Prepare for Reviews
When it's time for your plan review, we help you gather the necessary reports and evidence to ensure you continue to get the funding you need.
Why Choose JS Choice Support Coordinators?
Support Coordination is a partnership. You need someone who "gets" you.
Neuro-Affirming & Patient
We understand that administrative tasks can be draining for neurodivergent participants. We break things down into manageable steps and communicate in the way that works best for you.
Culturally Connected
We have a deep understanding of Melbourne's diverse communities. We can help you find culturally safe providers who speak your language and respect your traditions.
Independent & Unbiased
We work for you. We connect you with the providers that best suit your goals, whether they are part of JS Choice or external agencies.
Crisis Resolution
When things go wrong (e.g. a provider cancels or a crisis occurs), we are in your corner to solve the problem quickly.

Frequently Asked Questions
Note: JS Choice can help you understand both, but this page focuses on Coordination.

